Troubleshooting for Samsung Chromebook power and battery issues

If your device is experiencing battery issues, and the battery is removable, please remove it and wait 15 seconds before re-inserting it.

original SAMSUNG Series 5 ChromeBook 7.4V 8100mAh laptop batteries

Take Samsung Series 5 Chromebook as example:

If your battery doesn't charge or your Samsung Series 5 Chromebook doesn't turn on, connect a different power adapter to ensure the adapter isn't malfunctioning. If the problem persists, follow these steps:

Remove the power adapter and turn over the Chromebook so that you see the model number information.
Insert a paper clip or pin into the hole to the right of the model number information, and press until you feel a button depress. Pressing the button disconnects the battery.
Plug the power adapter back into the Chromebook and a power outlet. This reconnects the battery.
See whether the battery is charging by checking the charge indicator light next to the power port.
Turn on the Chromebook.
If your Chromebook still does not turn on or charge, contact your hardware retailer to report the malfunction. If you purchased your Chromebook through the Google, contact support.

For issues with other models, visit the Chromebook user help center.

Source from Internet.