This is caused by the Ownership Date being missing in the BIOS setup. Updating to the latest BIOS version from Dell Drivers and Downloads will solve the issue. Update the BIOS to the latest version and follow the instructions below once the update is complete.
- Download and install the latest BIOS.
- Restart the PC and at the Dell logo screen, tap F2 to enter BIOS Setup.
- In the left pane, expand Maintenance and select First Power On Date.
- In the right pane, select Set Ownership Date.
- Click Apply and Exit.
- Restart the PC and at the Dell logo screen, tap F2 to enter BIOS Setup. Verify that the First Power On Date is no longer listed and Ownership Date is updated .
- The system will now charge the battery normally.
The above sources from www.dell.com
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