2019年10月29日星期二

Troubleshooting: This system does not support batteries that are not genuine lenovo-made or authorized

This article is about how to troubleshoot the error message: this system does not support batteries that are not genuine lenovo-made or authorized. This article source from https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/G700-Energy-Management-says-battery-is-not-genuine-and-won-t/td-p/1281261

1. Try Performing a power Drain and BIOS Reset.

Remove the AC adapter and the battery, Now Hold Down the power Button for at least 10 sec. This will drain the Mainboard.
Reconnect the Ac and Battery and Turn on the system,Right away start tapping F2 to boot into BIOS Setting.
Hit F9 to Load defaults and enter for Yes then hit F10 To save and Exit then Enter for Yes.

 2. When Booted Back up to Windows,
              Open Device Manager and under Battery Look for Microsoft ACPI Compliant Control method Battery
              Right Click On it and uninstall it, Restart after uninstallation.

Check if the issue will be the same after the Steps.
       If still the same, Uninstall the Lenovo Energy Management from Control Panel / Programs and restart the system.
         check if the system will charge without the Energy Management Software,
Lenovo ideapad miix 510 12isk battery
If your old Lenovo ideapad miix 510 12isk battery pack is proved not working any more, you may note that we have stock of this original battery pack. the detail is as below:

    Voltage: 7.68V
    Capacity: 4955mAh (38Wh)
    Battery cells: 4-cell
    Chemical: Li-ion
    Battery Color: black
    Condition: new original battery
    Warranty: 9 months

Product link: https://www.storebattery.co.nz/lenovo-ideapad-miix-510-12isk-7.68v-4955mah-laptop-battery-store-for-new-zealand-p-386622.html



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