You may follow the suggestion in the screenshot below, it tells you how to replace it on your own. Also if you want to replace the HP battery, we sugget you may order a original HP pavilion 14-ba001ns x360 battery here, and it offer a free shipping to all countries in the world: https://www.storebattery.co.nz/hp-pavilion-x360-14-ba001ns-11.55v-3470mah-laptop-battery-store-for-new-zealand-p-274492.html
